Government of Odisha
|
ଓଡ଼ିଶା ସରକାର
A+ A A-
Odia Language Literature
& Culture Department
Government of Odisha
Shri Mohan Charan Majhi
Hon'ble Chief Minister
Shri Suryabanshi Suraj
Hon'ble Minister Of State

Frequently Asked Questions

Find answers to common questions and Get answers to common queries about our services.

  1. What is the Auditorium Booking System?
    • The Auditorium Booking System is an online platform that allows citizens and organizations to easily book auditoriums and premises for various events.
  2. How do I register for the system?
    • To register, visit the system's homepage and click on the "Register" button. You will be required to provide basic information, including first name, last name, email id, mobile number, and state. You will receive a confirmation email and SMS upon successful registration.
  3. Is there any charge for registration?
    • Registration is free of cost.
  4. Can I book an auditorium without registering?
    • No, registration is mandatory to book an auditorium.

  1. What facilities are available in the auditoriums?
    • The facilities available in each auditorium may vary. Please check the specific details of the auditorium you are interested in.
  2. Can I decorate the auditorium?
    • Decoration guidelines may vary. Please check the specific terms and conditions for each auditorium.
  3. Are there any restrictions on the type of events that can be held?
    • Yes, there may be restrictions on the type of events that can be held in certain auditoriums. Please check the specific guidelines.

  1. How do I check the availability of an auditorium?
    • You can check the availability of an auditorium on the website homepage as well as on the booking page by selecting the desired auditorium, programme type, and time slot. The system will display available and booked slots.
  2. How do I check the price chart of an auditorium?
    • You can check the price chart of an auditorium by selecting the desired auditorium, programme type, time slot, from date, to date, premises reservation (yes/no), and fuel charges (yes/no). The system will display the price chart of the selected auditorium.
  3. Who can book an auditorium using this system?
    • Both individuals and organizations can book auditoriums through the Auditorium Booking System.
  4. What information is required to book an auditorium?
    • To book an auditorium, you will need to provide applicant details, booking details, and address for communication.
  5. What is the maximum duration for booking an auditorium?
    • The maximum duration for booking an auditorium is 5 days.
  6. Can I book an auditorium for the current date?
    • No, you cannot book an auditorium for the current date.
  7. How far in advance can I book an auditorium?
    • You can book an auditorium up to 120 days in advance.
  8. Can I book multiple time slots on the same day?
    • No, you cannot book multiple time slots on the same day. If a slot is already booked, it will be unavailable for booking.
  9. How are the charges calculated for the auditorium booking?
    • The charges for booking an auditorium are calculated based on the number of days booked, the type of program, and any additional services like premises reservation or fuel charges.
  10. Can I cancel my booking?
    • Yes, you can cancel your booking at any time, but you cannot cancel your booking on the same day. However, cancellation charges may apply.
  11. What happens if I cancel my booking?
    • If you cancel your booking, you will be refunded your money minus any applicable cancellation charges.
  12. What are the payment options available?
    • We offer online payment options through secure payment gateways.
  13. Will I receive a confirmation after booking?
    • Yes, you will receive a confirmation email and SMS upon successful booking.

  1. How much is the caution money?
    • The caution money amount varies depending on the auditorium and premises selected. The exact amount will be displayed during the booking process.
  2. When will the caution money be refunded?
    • The caution money will be refunded after the event, subject to inspection of the auditorium and premises.
  3. How long does the refund process take?
    • The refund process typically takes 6-7 working days.
  4. What if there is damage to the auditorium or premises?
    • In case of damage, the cost of repairs will be deducted from the caution money.

  1. Do I need to agree to any terms and conditions before booking?
    • Yes, you must agree to the terms and conditions outlined by the department before proceeding with the booking. These terms cover aspects like cancellation policies, liability for damages, and facility usage rules.